1. Acceptance of Terms

Welcome to KushalApp. By accessing or using our website and mobile application, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. About KushalApp

KushalApp is a service marketplace platform that connects customers with independent service professionals across various categories including home services, beauty & wellness, repair services, delivery solutions, and digital services.

KushalApp acts as an intermediary platform and is not the direct provider of listed services.

3. User Accounts

• You must provide accurate and complete information when creating an account.

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to notify us immediately of any unauthorized use of your account.

4. Service Provider Responsibilities

• Service providers must submit accurate business and identity information.

• Providers are solely responsible for the quality and delivery of their services.

• Providers must comply with all applicable local laws and regulations.

• KushalApp reserves the right to suspend or remove providers violating platform rules.

5. Bookings and Payments

• All bookings are subject to availability and provider confirmation.

• Payments are processed securely via third-party payment gateways.

• Pricing is determined by service providers and displayed transparently on the platform.

• KushalApp may charge a platform service fee where applicable.

6. Cancellations & Refunds

Cancellation and refund policies may vary depending on the service category and provider. Users are encouraged to review cancellation policies before confirming bookings.

Refunds, if applicable, will be processed according to the stated policy and payment method used.

7. Prohibited Activities

• Providing false information or impersonating others

• Attempting to bypass platform payments

• Posting harmful, abusive, or illegal content

• Interfering with platform security or functionality

8. Ratings & Reviews

Users may leave reviews based on genuine service experiences. KushalApp reserves the right to remove reviews that violate our guidelines.

9. Limitation of Liability

KushalApp acts as a platform connecting users and service providers. We are not liable for the acts, errors, omissions, or quality of services provided by independent professionals.

Users agree that KushalApp’s liability, if any, shall be limited to the amount paid for the specific service in question.

10. Account Termination

KushalApp reserves the right to suspend or terminate accounts that violate these Terms & Conditions or engage in fraudulent or harmful activities.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at contact@kushalapp.com .